PRIVACY POLICY•Last updated March 20, 2026

How ArtisanClo protects and manages your information.

This policy explains how ArtisanClo processes, protects, and stores user data and operational traffic data.

AT A GLANCE
We protect data so you can focus on scaling traffic.

We process the account, billing, and traffic decision data needed to run a fast, secure platform.

We never sell customer data to third parties.
Trusted cloud vendors process data only to provide the service.
Your data rights depend on where you live.
Scope
Covers our website and platform services

This Privacy Policy explains how we collect, store, process, and protect data when you visit our site, create an account, buy a plan, or contact support.

Core approach
We process data only to run and secure the platform

We collect the data we need to make traffic decisions, manage your account, prevent bot abuse, bill subscriptions, and provide technical support.

Customer duty
Collect your own traffic data lawfully

You are responsible for making sure the traffic you send through your flows complies with local privacy and consent laws.

DATA CATEGORIES

Types of information we process

Information you provide directly
Account details: full name, email address, username, password, and preferences.
Billing details: chosen subscription plans, payment status, transaction history, and invoices.
Campaign setups: flow names, rule notes, destination URLs, filter presets, and support tickets.
Information collected automatically
Technical data: IP address (masked in logs), browser User-Agent, OS, language, timestamps, and request headers.
Performance data: click logs, decision reason codes, routing outcomes, error reports, and audit logs.
Security telemetry: login attempts, active sessions, rate-limit events, and abuse detection data.
Information from external partners
Payment processors and crypto gateways provide transaction verification and payment status.
If you sign in or connect through third-party platforms, we receive basic authentication tokens as permitted by law.
FULL POLICY

The full privacy terms

USE

How We Use Your Data

We process data to provide, maintain, protect, and improve our services. This covers account management, billing, traffic routing decisions, technical troubleshooting, and system monitoring.

We also use data to detect malicious bot patterns, prevent fraud, enforce our Terms, and meet our legal obligations.

We may analyze anonymized or aggregated data to assess server load, traffic performance, and feature design.

Making traffic decisions and managing user accountsProcessing subscription payments and billingSystem monitoring, fraud prevention, and securityImproving platform speed and the user interface
COOKIES

Cookies & Session Storage

We use essential cookies and session storage to keep you securely signed in, remember your dashboard settings, and protect against attacks.

Analytics cookies help us understand how people use the dashboard so we can simplify workflows. Disabling essential cookies may affect your access to the dashboard.

Analytics and advertising cookies (Google Analytics, Google Ads) can be accepted or declined in the cookie banner. You can change your choice at any time via “Cookie settings” in the site footer or in your browser.

Essential cookies for secure session authenticationPerformance cookies for dashboard optimizationSecurity cookies to block automated attacks
SHARING

Data Sharing & Disclosures

We do not sell your personal data to advertisers or other third parties. We share data only with trusted service providers that help us run our infrastructure, process payments, or provide support.

We may disclose data when required by a court order or law enforcement request, or to protect our rights, our users, and their safety from active abuse.

In a merger, acquisition, or asset sale, customer account records may be transferred under standard legal confidentiality protections.

Trusted infrastructure and payment processorsLegal disclosures when the law requires themBusiness transfers under standard confidentiality terms
TRANSFERS

International Data Transfers

Our infrastructure runs in secure data centers around the world, so your data may be processed in countries outside your own.

We apply standard contractual safeguards so your data stays protected wherever it is processed.

By using ArtisanClo, you acknowledge that international data processing is necessary to route traffic and provide the services.

Global cloud infrastructure for low-latency decisionsStandard legal data protection safeguardsCross-border processing required for global traffic routing
RETENTION

Data Retention & Deletion

We keep personal and campaign data only as long as we need it to run your account, meet legal obligations, and maintain security logs.

Click logs are kept for 180 days; your plan determines how much of that history you see in the dashboard (30, 60 or 180 days).

When you close your account, active data is deleted, and encrypted backups are cleared on our standard maintenance schedule.

Click logs are kept for 180 days; your plan sets how far back you can seeAccount records kept as tax law requiresData deleted when you ask us to delete your account
RIGHTS

Your Privacy Rights

Depending on your location, you may have rights to access, correct, export, or delete your personal data.

You can update basic profile details in your dashboard. For formal data requests, contact our support team.

We verify your identity before handling data access or deletion requests, so no one else can get at your account.

Right to access, correct, or delete personal dataData export tools in your dashboardIdentity verification for security
CHILDREN

Children's Privacy & Sensitive Data

Our platform is built for business professionals only and is not intended for anyone under 18.

Users must not upload sensitive personal data, healthcare data, or unauthorized payment information to campaign fields.

Contact us right away if you think sensitive data was submitted by mistake.

A business platform for adults (18+) onlyNo health or payment card data in flow fieldsSensitive data entered by mistake is removed immediately
SECURITY

Data Security Measures

We use HTTPS/TLS encryption, isolated database environments, masked IP logging, and strict internal access permissions.

We apply enterprise-grade safeguards, but no online system is 100% free of risk. You are responsible for protecting your account password and 2FA keys.

For details on our technical safeguards, see our public Security page.

HTTPS/TLS encryption for all web and API trafficMasked IP addresses in click analytics logsShared responsibility for account password safety
PRIVACY REQUESTS

How privacy requests are handled

01Step
Submit request

Use your account settings or email support from your registered address.

02Step
Identity check

We verify that you own the account to protect your campaign details from unauthorized access.

03Step
Fulfillment

We handle your request promptly, within standard legal and operational timeframes.

POLICY CHANGES

How policy updates work

We update this policy from time to time to reflect platform improvements, new tools, or changes in the law.

The updated version becomes effective when posted unless a later effective date is stated. Continued use of ArtisanClo after an update means you acknowledge the revised policy.

We'll announce significant updates in your dashboard or by email to your account address.