How ArtisanClo protects and manages your information.
This policy explains how ArtisanClo processes, protects, and stores user data and operational traffic data.
We process the account, billing, and traffic decision data needed to run a fast, secure platform.
This Privacy Policy explains how we collect, store, process, and protect data when you visit our site, create an account, buy a plan, or contact support.
We collect the data we need to make traffic decisions, manage your account, prevent bot abuse, bill subscriptions, and provide technical support.
You are responsible for making sure the traffic you send through your flows complies with local privacy and consent laws.
Types of information we process
The full privacy terms
How We Use Your Data
We process data to provide, maintain, protect, and improve our services. This covers account management, billing, traffic routing decisions, technical troubleshooting, and system monitoring.
We also use data to detect malicious bot patterns, prevent fraud, enforce our Terms, and meet our legal obligations.
We may analyze anonymized or aggregated data to assess server load, traffic performance, and feature design.
Legal Bases for Processing
We process data to perform our contract with you (providing your plan's services), for legitimate business interests (security and product stability), to comply with the law, and with your consent where it is explicitly required.
Legitimate interests include keeping our network secure, preventing bot abuse, supporting customers, and improving platform speed.
Where processing is based on consent, you may withdraw it at any time; this does not affect processing that took place before.
International Data Transfers
Our infrastructure runs in secure data centers around the world, so your data may be processed in countries outside your own.
We apply standard contractual safeguards so your data stays protected wherever it is processed.
By using ArtisanClo, you acknowledge that international data processing is necessary to route traffic and provide the services.
Data Retention & Deletion
We keep personal and campaign data only as long as we need it to run your account, meet legal obligations, and maintain security logs.
Click logs are kept for 180 days; your plan determines how much of that history you see in the dashboard (30, 60 or 180 days).
When you close your account, active data is deleted, and encrypted backups are cleared on our standard maintenance schedule.
Your Privacy Rights
Depending on your location, you may have rights to access, correct, export, or delete your personal data.
You can update basic profile details in your dashboard. For formal data requests, contact our support team.
We verify your identity before handling data access or deletion requests, so no one else can get at your account.
Children's Privacy & Sensitive Data
Our platform is built for business professionals only and is not intended for anyone under 18.
Users must not upload sensitive personal data, healthcare data, or unauthorized payment information to campaign fields.
Contact us right away if you think sensitive data was submitted by mistake.
Data Security Measures
We use HTTPS/TLS encryption, isolated database environments, masked IP logging, and strict internal access permissions.
We apply enterprise-grade safeguards, but no online system is 100% free of risk. You are responsible for protecting your account password and 2FA keys.
For details on our technical safeguards, see our public Security page.
How privacy requests are handled
Use your account settings or email support from your registered address.
We verify that you own the account to protect your campaign details from unauthorized access.
We handle your request promptly, within standard legal and operational timeframes.
How policy updates work
We update this policy from time to time to reflect platform improvements, new tools, or changes in the law.
The updated version becomes effective when posted unless a later effective date is stated. Continued use of ArtisanClo after an update means you acknowledge the revised policy.
We'll announce significant updates in your dashboard or by email to your account address.