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Temas de ayuda
Billing

How does billing work in the platform?

Billing is based on your selected subscription plan. Each plan includes limits for traffic, workspaces, presets, and seats. If overage is enabled, additional usage is billed per 1000 clicks.

Can I change my subscription plan?

Upgrade your plan anytime — we’ll automatically recalculate the cost based on the days used.

What happens if my payment fails?

If we are unable to process the payment, your current plan will be suspended. However, you can always contact support, and we’ll help resolve the issue.

Where can I find invoices?

Invoices and payment history are available in your billing section inside the dashboard.

Usage

What are usage limits?

Each plan includes limits for clicks, traffic, flows, presets, and team members. These limits define how much you can use the platform.

What happens if I exceed my limits?

If overage is enabled, additional usage will be billed. Otherwise, your traffic or features may be temporarily limited.

Can I track my usage?

Yes, real-time usage statistics are available in your dashboard so you can monitor traffic and limits.

Features

What are filter presets?

Filter presets allow you to save traffic filtering rules and reuse them across different flows and campaigns.

Can I customize filters?

Yes, filters are fully customizable and can be adjusted anytime based on your needs.

Account

Is my data secure?

All your data is securely protected. Additionally, we do not collect or store any personal information.

Can I cancel my subscription anytime?

Yes, you can cancel anytime. Your account will remain active until the end of the billing period.

Support

How can I contact support?

You can contact support by creating a ticket directly from your dashboard.

How long does support take to respond?

Most support requests are answered within 24 hours.